Frequently Asked Questions

Physiotherapy is a form of health care that uses physical means (such as massage, exercise, heat or electricity) to relieve pain, rebuild muscle strength and restore range of motion. Its aim is to return the patient to their normal daily activities, following an operation, accident or other injury.

Through careful observation and examination, a physiotherapist can assess the extent to which your movement is reduced or restricted as a result of an injury, disease or other disorder. They can then implement a treatment plan to improve your range of motion and level of function, prevent and manage any pain you may be suffering, and thus promote lasting fitness and health. A physiotherapist can also increase your education and awareness… helping you avoid the need for future trips to the clinic!

No, you do not need a doctor’s referral for physiotherapy. However, your insurance company may require one before they will reimburse you for any physiotherapy treatment (see your individual policy).

The physiotherapist will start by reviewing your medical history and asking questions regarding your current concerns. The physical part of the assessment will include observations of your posture, movement and any physical abnormalities. It will also comprise a hands-on examination of the areas affected by, or responsible for, your condition. Following the assessment, the physiotherapist will explain your condition to you and determine a treatment plan specific to your needs.

Yes. We can treat all kinds of musculoskeletal pains, injuries, functional difficulties or restrictions in movement.

Yes. You may use your referral anywhere. The insurance company will accept it for reimbursement, even if it is for a different clinic.

In most cases, yes. That being said, there is usually a limit to how much coverage you receive and you may require a doctors referral to qualify. In some cases we can actually bill directly to your insurance company online. Please check with you provider for details.